The power of tough matt: Valspar Trade and RCB Healthcare

Extending maintenance schedules was a key consideration for RCB Healthcare across their seven care home locations, minimising disruption and ensuring the high-quality and homely environment was maintained for residents and their families. With this in mind, they turned to Valspar Trade, with its Tough Matt trusted to stand up to the task.

Family run since 2012, RCB Healthcare offers dementia, nursing, respite and residential care in seven locations across Kent, with a clear focus on delivering compassion, kindness and a community feel. Overseeing the management of six of the sites, RCB Healthcare’s maintenance team, headed up by Mark Osborne, is responsible for ensuring a clean, safe and welcoming environment for residents, their families and staff. 

Speaking about the role, Mark said: “Given the sector, ensuring the home interior spaces are kept in a clean and well cared for condition certainly isn’t without its challenges – especially when you consider the wall finishes within high traffic areas. On a weekly basis, there can be various accidents, scuffs and spillages. This often results in us having to do regular touch-ups or even having to repair and repaint entire walls. Not only is this time consuming, pulling my hard-working team of six away from other jobs, but it can also cause disruption to residents – something that we endeavour to avoid. 

“At RCB Healthcare, we provide quality care for the elderly and the vulnerable, including those with dementia or on palliative care. As such, it’s essential that we keep disruption to an absolute minimum. As well as noise levels, repair works could lead to us having to temporarily move around beds, both of which can cause upset and interfere with residents’ routines.

“It was here that I started speaking with Valspar Trade. We tried a sample of their Tough Matt emulsion and really liked it.”

Rob Glass, Trade Sales Specialist – South East at Valspar Trade, said: “I worked closely with Mark, ensuring that we achieved a precise colour match in line with the care group’s existing colour portfolio. This was an essential part of the brief, in order to allow his team to do simple touch-ups and ensure true colour coordination with the existing surface.

“At Valspar Trade, we pride ourselves on our colour matching capabilities, with a database of 2.2 million colours.”

Considering the care sector, it wasn’t just colour that the paint needed to deliver on, with durability essential too. Mark commented: “We’ve now switched to using Valspar Trade’s Tough Matt throughout all our care home interiors and it’s certainly been standing up to the test. It’s scrubbable and stain resistant, meaning we can easily clean the majority of marks off the walls without having to arrange a repaint. Our teams carry out room checks on a weekly basis to ensure we are on top of all maintenance requirements. Previously, these reports would come back with various snags to rectify, but now this is a rare occurrence.

“My site teams really like using Tough Matt, praising its ease of application and good coverage. The support from the wider Valspar Trade team, including Rob, has also been excellent. Rob regularly comes down for site visits and I know he is always just a phone call away.”

Valspar Trade has a dedicated team of Trade Sales Specialists (TSS) across the UK, providing on-the-ground, one-to-one support and expert product knowledge.

Valspar Trade Tough Matt is specially formulated for walls and ceilings in high traffic areas, being stain resistant and scrubbable, helping to prevent stains from setting into the surface. Its high opacity and superior covering power ensures excellent application and the perfect finish, while its advanced water-based technology is also quick drying and low spatter. 

To learn more, please visit: www.valspartrade.co.uk. Or reach out to your local TSS – you can find their details here: www.valsparpaint.co.uk/valspar-trade/contact-us.